You have 14 days from receipt of the product to return it.
It's simple to request a return: just write to us in the website Chat, providing your order number.

Returns are free if you choose to exchange the product for another item; otherwise, there is a charge of 8 Euro, as per the Terms and Conditions.

Step 1
Write to us in the online Chat, providing your order number or the email address used, and specifying which product you wish to return.

Step 2
We will prepare the return label for you with instructions on where to drop off the package.

Step 3
Once the package arrives at our local warehouse, we will process the refund via your preferred payment method.

We ship worldwide, fulfilling your orders within 24–48 business hours on average.

Once shipped, you will receive a tracking code to monitor your shipment.

Delivery times vary by destination, but on average, you can expect to receive your order within 7–14 days.